Reference

What You Agree To When You Use pragmatig168

Our legal terms set out how your account works, what data we hold, and how disputes are handled — availability depends on local law and applies only to eligible regions. Read these terms before you open an account so there are no surprises later.

Account ConditionsPrivacy and DataDANA, OVO, GoPay Wallet RulesJurisdiction EligibilityContact and Disputes
pragmatig168 What You Agree To When You Use pragmatig168
DATA AND SECURITY

How We Handle Your Data and Account Security

Your account is protected by SSL encryption on every page. We collect only the data needed to verify your identity and process payments — wallet name, account number, and transaction history. We do not sell personal data to third parties, and payment processors receive only what is required to complete a DANA, OVO, or GoPay transfer.

Cookie Policy

We use session cookies to keep your account active and preference cookies to remember your lobby settings. You can clear these from your browser at any time without losing your account.

Data Retention

Transaction and account records are retained for as long as our operating obligations require. You can request a copy or ask what we hold by contacting the Email Support Desk.

Account Security

Login uses a one-time PIN sent to your registered mobile number. If you suspect unauthorised access, lock your account instantly from the security settings page and contact live chat.

Requesting Changes

To update your registered wallet — switching from OVO to GoPay, for example — submit a wallet-change request through the Help Centre and complete the name-match verification step.

REACH OUR TEAM

How to Contact Us About Legal or Policy Matters

If you have a question about your account terms, a data request, or a dispute about a transaction processed through DANA, OVO, or GoPay, our support team handles these directly. Players in Bandung and across Indonesia can reach us through the channels below.

Live Chat Open the chat widget from any page in your account. Our team picks up legal and account queries and can escalate to a policy officer when needed.
Email Support Desk Send detailed policy or data-access requests by email. Include your registered wallet name — DANA, OVO, or GoPay — so we can locate your account record quickly.
Account Help Centre The Help Centre in your account dashboard covers common legal questions — wallet verification steps, data-request forms, and how to flag a disputed transaction.

Common Questions About Our Legal Terms

These are the questions we see most often about account terms, data rights, wallet rules, and what happens when something goes wrong. If your question is not here, the Email Support Desk is the right place to ask.

Yes. Once a GoPay transfer is confirmed by your wallet provider, the funds and your account activity fall under pragmatig168 terms. The terms apply to all supported wallet deposits.

Yes. Send a data-access request to the Email Support Desk with your registered wallet name and account ID. We will respond with a summary of records we hold on your account.

We match the name on your DANA, OVO, or GoPay account to your registered account name before any transfer. If there is a mismatch, contact support to submit a correction and clear the hold.

We post revisions on this page with an updated date at the footer. Continuing to use your account after a revision means you accept the new terms. We recommend checking this page periodically.

Access depends on local law and whether your region is eligible. If access is restricted in your area, the platform will not allow login. Check local regulations before opening an account.

Start with the Email Support Desk or live chat. Include your OVO transaction reference and the date. Our team reviews the payment record and responds with findings, usually within the same session.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.